How To Create Broadcast Groups

In this video, we will explain how you can create broadcast groups in AlertFind.

Welcome to another AlertFind Nugget training session. This nugget is going to show you how to create a broadcast group. Broadcast groups are used to send notifications simultaneously to all members of the group in the same way that you would use a Outlook distribution list.

To set up a broadcast group, go to the Groups section on the left navigation bar and click broadcast group. In the new window, click the New button found on the top left of the screen. Type in the group name, which must be unique and can use both numbers and letters. For this training exercise, I’ll use Demo.

The next field that we will fill out is the description. While it’s not mandatory, it does help you identify the group members.

Next, we would need to fill in the quick launch ID. This ID allows you to access your group through your smart device and enables you to send a notification to this broadcast group. Quick launch ID must be only alphanumeric, without spaces or punctuation. 

If a letter is entered, AlertFind will automatically convert it to a number that can be easily entered on a phone keypad. Alternatively, you can click on auto-generate unique ID if you don’t want to add one manually.

Once you have filled in all of the parameters, click save.

To add members to your broadcast group, click on the group membership tab, and then click on manage membership.

You can see that we have a split window. On the left side there is a list of all of the individual users, broadcast groups and smart groups that are available to be added as members and on the right side you have the members that you have added to your broadcast group.

To add individual users, search for the user name and then click on the green plus sign found to the right of the name.

In this example, I selected Abdiel Gutierrez. Now that user has been added as a member of the broadcast group on the right section of the screen.

To add a broadcast group or smart group, you would follow the same process. Let’s add an existing broadcast group as an example. Click on the broadcast group tab. Here you will see a list of all the broadcast groups that you have created. Search for the broadcast group that you wish to add and click on the green plus sign found to the right of the name. In this case, I will add the group called All.

If you need to remove a member from the broadcast group, click on the red minus sign found to the right of the name and this would remove them from the members list.

Once you have added all of the users you need, click save. You can click on broadcast group on the left navigation bar and you will see that your broadcast group has been created.

If you have any questions or concerns regarding this topic, please do not hesitate to contact your customer success manager for further guidance.