Overview and Requirements

This integration enables you to send notifications to your users in an automated way whenever our Email connector receives an email.
It also allow us to work with your team and filter the received emails, using only specific content to trigger notifications.

What we need from you is, to only send an email to an address provided by us and specify in the To field the username, aliases or email of the users you want to notify. Also we can notify groups present in your instance or trigger specific templates based on specific conditions.

How our Email Connector Works

Detailed Steps Explaining Above Graphic

Now we are going to explain how our integration works, please refer to the graphic above:

  1. You have an incident, event or notification that you want to communicate to your users.
  2. You send an email to an address we will provide to you specifying in the To field the users you want to notify.
  3. The Email you sent will now be processed by our email trigger which extracts the users, the subject and the body. This information will be used to send the notification.
  4. Our AlertFind connector processes the information and checks if the users or the groups exist and connects to your instance via the AlertFind API.
  5. Once the connection to your instance is established , the notification is initiated and sent out to your users.

We encourage you to keep searching the connector that suits your needs in our main AlertFind Connector List under the section Alerting Integrations by clicking the button below.

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