Welcome to another AlertFind Nugget training session. This nugget will show you how to log in and update your devices settings.
Start by logging into AlertFind.
If you don't know or forgot your password, you need to click on the “Forgot your password” link and you'll receive an e-mail with a temporary password to access the system.
In the system, look at the overview tab, which shows you your personal information. It has your primary email address, your username that you use to log in, your time zone and your notification profiles.
If you want to edit this information, click edit and you can change your information here.
In order to update your devices, you need to go on to the devices tab. In here, select the device that you want to edit. Let's say you want to put in a cell phone number.
Highlight the device that you want to edit. Then choose if it's a US number or an international number and then put in your phone number.
After you put in your phone number, click save.
You’ll get a pop-up, saying that it was saved and your phone number has been updated.
If you want to delete or deactivate your cell phone or any other devices, just highlight the device and click on delete reset. Then just confirm this action.
If you want to update your time zone preferences, click on time and date and then click edit. You can change your time zone, your business hours and weekend days. After you made the edits, click save.
Also, if you have a preferred location you can add it here by clicking on location and searching for your address. Select it and click save.
If you have any questions or concerns regarding this topic, please do not hesitate to contact your customer success manager for further guidance.